At ngsprofessionalacademy.com, we are committed to providing high-quality courses and ensuring complete satisfaction for our customers. If for any reason you are not satisfied with your purchase, we offer a full refund within [insert time frame, e.g. 7 days] of the purchase date.

To request a refund, please contact us at [insert email or contact information]. Please include your order number and a brief explanation of your reason for requesting a refund. Our customer service team will review your request and respond within [insert time frame, e.g. 2 business days].

Please note that refunds will only be issued if:

• The course has not been accessed or completed
• The course material is not as described on the website

Refunds will not be issued for any of the following reasons:

• Change of mind
• Lack of use or engagement with the course material
• Failure to complete the course within the specified time frame

We reserve the right to modify or update this refund policy at any time without prior notice. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for choosing ngsprofessionalacademy.com for your learning and development needs.